非常不滿意!!前台故意給安排尾房,見圖1,而且屋子小封窗,我們定的雙人間(圖二圖三)結果給了個單人間加小床,第二個床比普通的床低。在香港不是第一次,上次就是尾房比正常房間小,這次還是!!前台Vivian Wong(不扎頭髮沒帶眼鏡微煙燻粧的那個)接待的時候還挺禮貌的,結果給安排這種房間,下去投訴換房的時候翻白眼!!給同班竊竊私語(不知是否是罵人)。不會再來也不推薦來。
第二天22日換房後遇到的前台人很好,是個戴眼鏡臉圓圓的女士,但是累了一天剛入住就碰到這樣的待遇😅,建議喜歡吵架再來住。
**Very dissatisfied!!** The front desk deliberately assigned us a room at the end of the hallway (see picture 1), and the room was small with covered windows. We booked a double room (pictures 2 and 3) but were given a single room with a small bed instead. The second bed is lower than a standard bed. This isn’t our first time in Hong Kong; last time, we received a room at the end that was smaller than normal, and now it’s happening again! The front desk staff member, Vivian Wong (the one without her hair up, not wearing glasses, with a light smoky makeup), was polite during check-in, but we ended up with such a room. When we went down to complain and request a room change, she rolled her eyes!! She was whispering with her colleague (not sure if they were talking about us). I will not book again and do not recommend this place. Go ahead if you want to take the eye rolls.🙄 I don't know what is wrong with *some* people in the HK service industry. I hope the manager sees this and does something about it.
非常不滿意!!前台故意給安排尾房,見圖1,而且屋子小封窗,我們定的雙人間(圖二圖三)結果給了個單人間加小床,第二個床比普通的床低。在香港不是第一次,上次就是尾房比正常房間小,這次還是!!前台Vivian Wong(不扎頭髮沒帶眼鏡微煙燻粧的那個)接待的時候還挺禮貌的,結果給安排這種房間,下去投訴換房的時候翻白眼!!給同班竊竊私語(不知是否是罵人)。不會再來也不推薦來。
第二天22日換房後遇到的前台人很好,是個戴眼鏡臉圓圓的女士,但是累了一天剛入住就碰到這樣的待遇😅,建議喜歡吵架再來住。
**Very dissatisfied!!** The front desk deliberately assigned us a room at the end of the hallway (see picture 1), and the room was small with covered windows. We booked a double room (pictures 2 and 3) but were given a single room with a small bed instead. The second bed is lower than a standard bed. This isn’t our first time in Hong Kong; last time, we received a room at the end that was smaller than normal, and now it’s happening again! The front desk staff member, Vivian Wong (the one without her hair up, not wearing glasses, with a light smoky makeup), was polite during check-in, but we ended up with such a room. When we went down to complain and request a room change, she rolled her eyes!! She was whispering with her colleague (not sure if they were talking about us). I will not book again and do not recommend this place. Go ahead if you want to take the eye rolls.🙄 I don't know what is wrong with *some* people in the HK service industry. I hope the manager sees this and does something about it.
Otto Tse
獨自出遊
豪華雙床客房
入住於2025年03月
KEvinNg
商務出差
豪華雙床客房
入住於2025年02月
woooocyeee!
夫妻/情侶出遊
豪華大床客房
入住於2025年03月
訪客用戶
商務出差
豪華大床客房
入住於2025年02月
Shitaiyinjiadengdaerwen
與好友旅遊
豪華雙床客房
入住於2024年11月
Qiandongnankongling
家庭出遊
豪華雙床客房
入住於2025年01月
Jayce___
夫妻/情侶出遊
入住於2024年11月
wnm.
夫妻/情侶出遊
豪華大床客房
入住於2024年12月
Chunghong Philip
商務出差
入住於2024年12月
訪客用戶
家庭出遊
豪華雙床客房
入住於2025年02月
Otto Tse
獨自出遊 豪華雙床客房
入住於2025年03月
KEvinNg
商務出差 豪華雙床客房
入住於2025年02月
woooocyeee!
夫妻/情侶出遊 豪華大床客房
入住於2025年03月
訪客用戶
商務出差 豪華大床客房
入住於2025年02月
Shitaiyinjiadengdaerwen
與好友旅遊 豪華雙床客房
入住於2024年11月
Qiandongnankongling
家庭出遊 豪華雙床客房
入住於2025年01月
Jayce___
夫妻/情侶出遊
入住於2024年11月
wnm.
夫妻/情侶出遊 豪華大床客房
入住於2024年12月
Chunghong Philip
商務出差
入住於2024年12月
訪客用戶
家庭出遊 豪華雙床客房
入住於2025年02月